During the pandemic, we’ve implemented strict safety measures for our warehouse staff and carriers, including social distancing and no-contact deliveries. Rest assured, we're operating as usual with your safety in mind.
Our returns policy allows for a 30-day return period. A 15% restocking fee applies, and delivery costs will be deducted from your refund. Items must be returned in their original packaging and condition.
The Supplier offers a 30-day returns period for all of Goods. If the Buyer changes their mind or the product is unsuitable they can return the goods in line with our returns policy. If you need to return then please contact us by email at customersupport@mobelaris.com within 7 days of the date of collection of the Goods by the Buyer or third party carrier. There is an admin/restocking fee of 15% which is deducted from the product value of the order. Please note that any delivery charges that have been paid will not be refunded. If there is ‘Free Delivery’ offers, the original delivery cost in addition to the 15% admin/restocking fee will be deducted from the product value of the order. You can arrange to return the products back to our Warehouse to avoid the deduction of refund. Goods must be returned in the original packaging with adequate insurance during the return journey and must be in the same condition as when they were dispatched by the Supplier. Goods to be returned in good condition. Within 30 days of their return to the Supplier, the Supplier will make an inspection as to the condition of the Goods. If the condition is acceptable then the Supplier must make arrangements to refund the Buyer within 30 days of the date of the Supplier’s inspection. Refunds will be made using the same method of payment that the Buyer used when purchasing the product.
